Support
General Issues:
The doors to Laar may be closed for a short period of time due to a server upgrade. Check on the state of the servers in the forum to know when we will be available.
If the error remains or another error message appears, contact the Support Team via the form.
If you’ve forgotten your password, you may recover it by clicking on the option “Forgot you password?”
If after recovering your password, the error message remains, contact the Support Team.
Our email may have reached your Spam folder (also known as Junk Mail). To prevent this in the future, please ¡mark us as safe sender or element.
If you signed up with a Gmail account, do not forget to look in the “Social” or “Promotions” tabs, our email may be there!
You can see this information in most of the browsers by accessing the Settings section (usually at the top right of the screen)> Help> About {your browser’s name}.
Many of the game’s problems can be solved by deleting the cache on your browser. On most browsers, you will find this option in Settings > History> Delete navigation data or Reset History.
Payment Issues:
If an error occurs while purchasing, please contact the Support Team via the form indicating:
- Date and time when the error occurred (please also indicate your time zone!)
- Pack that you were trying to acquire
- Payment method used
- Telephone number (if you have purchased through SMS)
With this data we will review your issue ASAP. Sorry for the inconvenience!
Others:
Try searching the Forum; you’ll surely find the answer! If your question has never been raised before, enter and tell us how we can help. The Support Team will respond quickly.
Read this post for more information. And if you still have questions, you can always ask other Ungars!
Berserk The Cataclysm is a free-to-play collectible card game in which you will become a courageous Ungar sorcerer. In Berserk you can dominate the creatures of the five elements, develop a crafted strategy for your squadrons of cards and participate in epic battles. ¡Sign up now and become the wisest master in Laar!
In order to play Berserk The Cataclysm you only need a computer with internet connection and a web browser. Berserker: The Cataclysm is compatible with Chrome, Firefox and IE . You only need to sign up to start playing!
Of course! What would be of the Ungars if they didn’t have challenges to best? Daily campaigns, conquest of territories, tournaments, Clan Wars, achievements… You won’t be idle, Ungar!
If you've completed the tutorial, you may already have solved some of the following doubts, but just in case, here are some tips:
First, we recommend that you take your time to get to know the cards. There are more than 1000, each with different characteristics! Become familiar with the elements and learn their strengths and weaknesses. Remember that knowing how to combine skills and elements is key.
Ounces and Imperials are the currencies of our world. With them, you will be able to buy cards, decorations for your Tower, mission packs, mini-sets ... Ounces are more valuable than Imperials, and some items may only be purchased using Ounces.
The Clan Wars are a periodic conflict in which the clans of Laar face off for great prizes. To participate in the War, you must create a clan or join one of the existing ones and fight your battles when the war begins! The winning Clan will be the one that gets the greatest number of points of influence over the course of the War.
If you confirm your account, we can give you a much better service, send information with our offers or warn you of important events in Laar. Furthermore, by confirming your account you will receive Ounces to help you in your new adventure!
Sometimes your email may think that our Ungar messages are malicious... nothing is further from the truth! We only send you emails related to our games.
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Tutorial: First steps in Laar
Learn how to move quickly and build your army with this video tutorial.
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Tutorial: Clan Wars
You still don’t know how to participate in the War? With this tutorial, you will become an expert Leader.
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Beginners Guide
If you’re a newcomer, take advantage of these tips: learn to navigate the menus, learn your elements and attacks and prepare to become a true Ungar!
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Skills Guide
Do you want to get to know your card’s skills? Look at our list and don’t miss out. Combine them to develop the best strategy!
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The Art of War
The best Ungar commanders have compiled the greatest secrets of the Clan Wars in this guide. Do you want to join the battle? Find out how!
Coming soon
