We ask you to read this post carefully before contacting our support team.
The emails containing the codes to unlock your unique skin will be sent out as soon as the beta becomes available.
If you don't get yours, please contact our support team at https://support.idcgames.com/help
No case will be resolved through the forum or social media. Please indicate your sign up date in the ticket, if possible. Only the players who signed up until May 5th will get their skin.
Now, to unlock the skin:
The email will contain the codes to unlock your skin in-game. You have to enter the game and then go to the Item Mall. Click "Choose your Skin Now" and a window will open, where you will see a button named "Coupon" on the bottom right.
There you have to type in the chosen code and click on "Continue".
We remind you that each user can only unlock one single skin.
In-game, you'll see a blinking gift box. Go to "Info" on top of the screen, and then "My Character" > "Inventory" > "My Items".
Save the gift box in your inventory and right-click to open it. Do it again until you have the uniform and the hat.
Move through the different screens until you get to the purple "Skin" one.
Then you can equip your new Uniform to your favourite character!
Now that you have your unique character, go and enjoy your battles!
The Metal Assault Team